Terms and conditions
Note that the product you are purchasing is manufactured in a traditional way. The cutting of leather, the sewing and the burnishing of the edges is made by hand. The veg-tanned high quality calf leather is a natural product. That means that, in each piece of leather, some veins or wrinkles may appear, which, of course, are not a defect or flaw, but something that makes each piece a unique one.
We manufacture all products on request, production time is approximately 7 days after payment confirmation. However, if the item is in stock, we will sent it within 48 hours after payment confirmation.
All domestic orders are shipped via SEUR 24H.
All international orders are shipped via UPS EXPRESS SAVER.
When we send the item, we will provide you a tracking number so that it can control it until its delivery. The courier company will attempt to deliver the package twice. If this fails, they will try to contact you by telephone to fix the date for the delivery.
If customers are shipping to a destination outside the EU, on top of Iala Díez’s shipping cost, tax, customs and import duties will be levied by the customer’s local government. All additional taxes and fees are the responsibility of the customer.
Orders will be shipped according to customer’s specified address. We are not responsible for items delivered to incorrect shipping addresses.
Spain: 2 business days.
Europe: 3 business days.
Other countries: 5 business days.
EU countries: Free shipping rates
10€ for small packages.
18€ for medium packages.
30€ for big packages.
NON EU countries:
18€ for small packages.
28€ for medium packages.
40€ for big packages.